Adoption of e-procurement and participation of e-marketplace on firm performance: Trust as a moderator

Today, IThas amajor influenceoncommercial activities, accelerating theadoptionof e-procurement andemarketplace participation inmany industries.We examined firmmotivations for adopting e-procurement for their operations in thee-marketplace andmeasured their performance to assess its benefits. Trust was considered as a moderating variable between the relationship of e-procurement adoption and emarketplace participation. A two-stage analysis, including both a qualitative and quantitative approach, was applied. Hypotheses were developed and a model constructed. A research questionnaire was developed and distributed followed by data analysis and testing. The results showed that firms that adopted e-procurement were more likely to participate in the e-marketplace and that the firm’s performance was enhanced after such participation. Trust was shown to have a moderating effect upon firm willingness to adopt e-procurement when it was considering participation in the e-marketplace. Crown Copyright 2010 Published by Elsevier B.V. All rights reserved.